Privacy Policy

JH Legacy Hats – Privacy Policy

At JH Legacy Hats, protecting your privacy and personal data is a top priority. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website and use our custom headwear and custom hat services.

1. Information We Collect

We collect personal information that you voluntarily provide when interacting with our website, including:

  • Full name, email address, and phone number
  • Billing and shipping addresses
  • Payment information (processed securely via third-party providers)
  • Account login details
  • Customization designs, preferences, and uploaded content

SMS & Communication Consent

By providing your phone number, you consent to receive SMS notifications related to:

  • Order confirmations
  • Shipping updates
  • Customer support communication

Message frequency varies. Standard messaging and data rates may apply.
 You can opt out anytime by replying STOP or request help by replying HELP.

2. How We Use Your Information

We use your data to:

  • Process and deliver custom hat orders
  • Manage your account and transactions
  • Provide customer support
  • Personalize your shopping experience
  • Improve our website performance and services
  • Send promotional offers (only with your consent)

3. Sharing of Information

JH Legacy Hats does not sell or rent your personal data. We may share your information only in the following cases:

Service Providers

We work with trusted third-party partners (e.g., payment processors, delivery services, hosting providers) to operate our business.

Legal Requirements

We may disclose information if required by law or to protect our rights, customers, or platform security.

4. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience, including:

  • Remembering user preferences
  • Tracking website performance and analytics
  • Improving marketing and personalization

You can disable cookies through your browser settings; however, this may impact website functionality.

5. Your Rights & Choices

You have the right to:

  • Access your personal data
  • Correct or update your information
  • Request deletion of your data
  • Opt out of marketing communications

To exercise these rights, contact us using the details below.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.

However, no online platform can guarantee 100% security.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal data from children. If such data is identified, we will delete it promptly.

8. Policy Update

JH Legacy Hats may update this Privacy Policy periodically. Changes will be posted on this page, and continued use of our services indicates your acceptance of the updated policy.

9. Contact Information

If you have questions or requests regarding this Privacy Policy, please contact us:

📧 info@jhlegacyhats.com 

10. Your Trust Matters

Thank you for trusting JH Legacy Hats. We are committed to safeguarding your privacy while delivering a secure and seamless custom headwear shopping experience.